Alkren reference
Knowledge
Practical guidance for evaluating modules, managing portal access and preparing a support request.
Plan a module evaluation
Define a useful scope and measurable success criteria before a technical evaluation.
Updated 19 Oct 2026, 23:49 UTCUnderstand module licences and delivery
Separate a catalogue listing from an approved entitlement and a delivered release.
Updated 19 Oct 2026, 23:49 UTCPrepare an effective support request
Give support the details it needs while protecting sensitive information.
Updated 19 Oct 2026, 23:49 UTCGetting started with your customer portal
Understand sign-in, organization selection and module access.
Updated 19 Oct 2026, 23:49 UTC